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This page sets out the legal basis on which fb5555 operates its service and what it means for your account. Access to our platform depends on your local law and whether your region is eligible — read the sections below before you proceed.
fb5555 operates subject to the laws of the jurisdiction in which it holds its authorisation. Whether you can access the platform from Bangladesh depends on your local law and whether Bangladesh is within the eligible regions at the time you visit. We do not represent that the service is lawful in every territory. If you are uncertain about eligibility in your location, we strongly suggest you obtain independent legal advice before opening an account or making any deposit through Rocket, Upay or Bank Transfer. Our terms govern the relationship between you and us from the moment you register an account. They cover how your account data is stored, how payment records connected to Rocket, Upay and Bank Transfer transactions are retained, and how disputes are handled. We update these terms when our policy changes, and we post a notice inside the signed-in account area when a material update goes live. Continuing to use the platform after that notice constitutes your acceptance of the revised terms. If you disagree with a revision, the correct step is to contact our support team before your next session rather than simply continuing to use the service.
Our legal policy applies across four distinct areas of your relationship with fb5555. Review each boundary carefully so you know exactly where our obligations begin and end, and where third-party terms take over.
Our policy governs how your account is created, verified and maintained. It covers login credentials, account closure requests and the records we hold against your profile. It does not extend to your device or network provider, whose own terms apply independently.
Payment records for deposits and withdrawals processed through Rocket, Upay or Bank Transfer fall within our policy. We retain these records as required by our operating terms. The payment provider's own terms also apply to the transfer leg they handle on their network.
All game content, odds displays and promotional material published on fb5555 is covered by our intellectual property and content policies. You may not reproduce, redistribute or commercially use any part of this content without written permission from us.
Links or integrations with external services — including game studio platforms from providers such as Pragmatic Play or PG Soft — operate under those providers' own terms. Our policy does not override or modify third-party terms, and we are not responsible for third-party policy changes.
You have several concrete rights in relation to the data and records fb5555 holds for your account. First, you can review your transaction history — including Rocket, Upay and Bank Transfer records — directly in the signed-in account section under the history tab. Second, if any personal detail on your account is incorrect, you can request a correction by contacting our support team with the relevant identification. We will confirm whether the correction has been applied. Third, if you have a question about how your data is used or retained, you can raise it formally through our published support routes, and we will respond via the same channel. Finally, you may request account closure at any time; closing your account does not erase transaction records we are required to retain under our operating terms, but it stops further data collection. Each of these actions is available to you without charge.
Open the history tab in your signed-in account to see all deposit and withdrawal records, including entries for Rocket, Upay and Bank Transfer transactions.
If your registered name, contact number or other account detail is wrong, contact support with your account reference and the correct information. We confirm changes in writing.
Submit a formal policy question through our support contact route. We handle it through the same channel you used to write, so there is a clear record on both sides.
You may close your account by contacting support directly. Retained transaction records remain on file as required by our terms, but no further personal data is collected after closure is confirmed.
For any question that touches on your account rights, data handling or the scope of our legal terms, reach us through one of the routes below. We respond through the same channel you used, keeping a clear record for both sides. Do not share full payment credentials — such as your complete Rocket or Bank Transfer account number — in an initial message; our team will ask for only what is needed to verify your identity securely.
Open the chat widget from any page while signed in. Use this route for account-specific policy questions where you need a written record of the exchange.
Send a written query to the support address published in the Contact section of your account settings. Email is the preferred route for formal data or correction requests.
The Help Centre accessible from your signed-in dashboard contains published policy documents, terms versions and step-by-step guidance for common account actions.
We keep your account data and payment records secure through access controls applied at the account level. Cookie usage is disclosed in our cookie notice, accessible from the footer of every page — you can adjust non-essential cookie preferences from there. Transaction records linked to Rocket, Upay or Bank Transfer are retained for the period specified in our current terms, after which they are deleted or anonymised in line with the same document. If our retention policy changes, we post the updated version in the signed-in account area and note the effective date. For security questions relating specifically to your account — such as unrecognised login activity — the fastest route is live chat, where our team can review account-level logs directly.
Access the cookie preference centre from the footer of any page. Non-essential cookies can be declined without affecting your ability to log in or view your transaction history.
Payment records and account data are held for the period stated in the current terms version. The retention schedule is reviewed when our policy updates, and the current version is always available in your account settings.
We apply access controls at the account level. If you notice activity you did not authorise, contact support immediately through live chat so the team can review logs and take the appropriate steps.
When our terms or privacy policy changes materially, we post a notice inside the signed-in account area with the effective date clearly marked. The previous version remains accessible for reference.
These are the questions we receive most often about our legal terms, your data rights and how to act on them. If your question is not covered here, reach us through the support routes listed in the Policy Contact section above.
Access depends on your local law and whether Bangladesh falls within the eligible regions at the time you visit. We do not confirm eligibility for specific territories in marketing copy — check the eligibility notice shown during account registration and seek independent advice if you are uncertain.
The current terms document is published in your signed-in account area under Settings. The version number and effective date are shown at the top of the document. We update this page whenever a material change is made.
We retain Rocket, Upay and Bank Transfer transaction records for the period specified in our current terms. The exact schedule is stated in the Data Retention section of that document. After the period ends, records are deleted or anonymised as described there.
Contact our support team through email or live chat with your account reference and the detail you need corrected. We verify your identity using the minimum information needed and confirm in writing once the correction is applied.
Closing your account stops further personal data collection. However, transaction records we are required to retain under our operating terms remain on file for the stated retention period. You can request a summary of what we hold before closing.
Send a written complaint to the support email address published in your account settings. State your account reference, the specific policy clause in question and the outcome you are seeking. We respond through the same channel with a reference number for tracking.